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How to use it
Start with short sessions so your pet gets used to the feel, then build up. Cats in particular do better with a slow introduction — a few minutes at a time is plenty at first.
Most of these are hand-wash and air-dry. Let anything silicone dry fully before storing it.
Shipping and delivery
Orders are processed within 1-2 business days. Delivery to US addresses takes 5-7 business days after that.
Standard shipping is free on every US order, with no minimum spend. You get a tracking link by email the moment it ships.
60-day returns
Every pet is different, and not everything works for every animal. If this is not right for yours, contact us within 60 days of delivery for a full refund or an exchange.
No restocking fee, no interrogation.
Questions before you buy?
Not sure if this is right for your pet, or which size to pick? Send us a note through the Contact page.
A real person reads it and replies, usually the same day.
A closer look
Every angle, so you know exactly what turns up at your door.
Frequently Asked Questions
FAQ
Is this safe for cats as well as dogs?
Most of our grooming and feeding range works for both. Cats usually need a slower introduction — short sessions to start, then build up as they get used to it.
How long does shipping take?
1-2 business days to process, then 5-7 business days to arrive in the US. Tracking is emailed to you when it ships.
Do I pay for shipping?
No. Standard shipping is free on every US order, with no minimum spend.
What if my pet hates it?
That happens, and it is exactly what the 60-day window is for. Contact us and we will refund you or help you find something that suits them better.
How do I clean it?
Warm water and mild soap for silicone and rubber items. Let them dry fully before storing. Fabric items are machine washable on a cold cycle.
How do I get in touch?
Through our Contact page. A real person reads it and replies, usually the same day.